Last updated: 6 November 2026. These terms are between you and Focused Value FZCO (Dubai, UAE). Apple’s standard Licensed Application End User License Agreement also applies (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/). Where these terms and Apple’s EULA differ, Apple’s EULA governs your licence to the app.
- Who it’s for. Heartstrings is fiction for adults aged 18 and over. By using it, you confirm you are 18 or older.
- The stories. The stories, characters, pictures, voices and music are ours or licensed to us, and are provided for your personal entertainment. Every character is fictional and an adult, and every voice is AI-generated; none represents a real person. Don’t copy, resell or redistribute them.
- Free and paid episodes. Episodes 1 and 2 of every show are free.
- Heartstrings+ is an auto-renewing subscription, monthly or yearly, that unlocks every show and its new episodes for as long as the subscription is active, through the end of each paid period. Payment is charged to your Apple Account when you confirm the purchase. It renews automatically at the price then shown, and your account is charged for the renewal within the 24 hours before the current period ends, unless you cancel at least 24 hours before it ends. Manage or cancel it in your device’s Settings › your name › Subscriptions, or from Settings in the app. When a subscription ends, the episodes it unlocked lock again.
- A Story Pass is a one-time purchase that unlocks every episode of one complete show. It’s tied to your Apple Account, so you can restore it after reinstalling or on a new device, for as long as Heartstrings is available, unless the purchase is refunded. This includes a Story Pass bought at a welcome price.
- Prices are shown in your local currency in the app before you buy. Apple processes all payments and refunds (https://reportaproblem.apple.com).
- New episodes. Shows marked weekly get new episodes on a schedule shown in the app. We may change or end a show’s schedule.
- Restore. If you change devices, use Restore purchases in Settings. Purchases are tied to your Apple Account.
- Your wellbeing. Heartstrings is entertainment, not advice. If you’re struggling, call or text 988 (US) or find a helpline at https://findahelpline.com.
- Changes and availability. We may update the app and these terms. If a change is significant, we’ll note it in the app. The app is provided “as is”, to the extent the law allows.
- Contact. [email protected] · Focused Value FZCO, Dubai Silicon Oasis, Dubai, UAE.